Returns & Exchanges

At Zebra Pen, we stand behind the quality of our writing instruments and want you to be completely satisfied with your purchase. If you are not happy with your order, you may return unused items within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal or contact our customer service team with your order number and the reason for your return.

• 2.
  Package Your Items

  Securely pack the pens in their original packaging to ensure they are not damaged during transit back to our warehouse.

• 3.
  Ship the Product

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once we receive and inspect your return, we will process your refund to the original payment method within 5-7 business days.